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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaitlyn Nolan

February 20, 2025

5  out of  5
rating by Kaitlyn Nolan
"Great customer service!"
We responded:
"Thank you!"
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Angela Bales

February 10, 2025

5  out of  5
rating by Angela Bales
"If I could give them 10 Stars, I most definitely would! Josue Guzman is unparalleled in excellence in every way! You cannot go wrong by choosing this office!"
We responded:
"Thank you so much!"
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Barbara Senecal

January 17, 2025

5  out of  5
rating by Barbara Senecal
"Switching over to State Farm with my new agent Josue Guzman, was the best decision, insurance wise I could ever make. I have a policy for 2 autos saving us 28.00 a month compared to the other in’s company and a policy for my husbands motorcycle, this time with full coverage at an excellent price. Josue went above and beyond for us, I say this because I emailed him A DAY before payment was due to my previous ins company. He got everything done for us and emailed to me all the documents. My father had State Farm for probably 40 years and with my father, THAT SAYS A LOT! THANK YOU STATE FARM AND JOSUE GUZMAN"
We responded:
"Thank you so much!"
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frank shoshone

January 16, 2025

5  out of  5
rating by frank shoshone
"Awesome place awesome people hope we can work together and"
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Ryan Mohr

December 11, 2024

5  out of  5
rating by Ryan Mohr
"This office has great customer service! I would recommend this office to anyone!"
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Minor RPSGT

December 11, 2024

5  out of  5
rating by Minor RPSGT
"Always very friendly and quick! Makes calling them convenient and not chorelike. Thanks so much for being so helpful and knowledgeable in your job- we appreciate it more than you realize. Sincerely, Your loyal members"
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marbella dorantes

December 7, 2024

5  out of  5
rating by marbella dorantes
"Fantastico! Todo muy bien explicadi y lo mejor de todo en tu idioma 🙂"
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Christine Lau

December 6, 2024

5  out of  5
rating by Christine Lau
"I worked with Josue at this State Farm location, and he was able to get me a quote within 2 working hours of my first contact with him. I needed to start insurance for my new vehicle as soon as possible, and I was last-minute about finding an insurance policy. Josue worked with my schedule and gave me a quote that was less than half of what I would have to pay with my previous insurance company. So thankful for the great service and price!"
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natasha polk

November 26, 2024

5  out of  5
rating by natasha polk
"I reached out to my agents about adding another vehicle to my current policy. Josue looked for all discounts and provided me with a reasonable quote and got me all set up super quick. Any time I call the office, they’ve been there to help! I recommend these guys for all your insurance needs. Thanks for helping me out! :)"
We responded:
"Thank you Natasha! We appreciate you greatly! Thanks for being such a pleasure to work with!"
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martha crider

November 23, 2024

5  out of  5
rating by martha crider
"Saved alot going from All State to State Farm. Jacob was helpful with signing me up"
We responded:
"Thank you Martha! We appreciate you!"
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Bobby Kilby

November 20, 2024

5  out of  5
rating by Bobby Kilby
"Excellent service"
We responded:
"Thank you Mr. Kilby!"
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Elisabeth Lau

November 8, 2024

5  out of  5
rating by Elisabeth Lau
"Not one to post reviews, but Josue Guzman is so incredibly helpful. I'm a first-time car insurance buyer and never imagined the process to be so smooth and unintimidating. After filling out the online quote estimate, Josue reached out a day later with a kind and not at all pushy intro email. He remained very patient, understanding, professional, and transparent throughout the process (and as someone who also works in a client-facing job, I can appreciate the often tough devotion to patience). Thanks for all the help, Josue!"
We responded:
"Thank you Elisabeth! Josue really enjoyed assisting you!"
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Barbara Kho

November 8, 2024

5  out of  5
rating by Barbara Kho
"Ive been very happy with State Farm with the ease of the transaction everytime I called. Josue was able to issue my insurance and answer my questions right away for the additional car I bought. I know that with State Farm my mind will be put at ease. Andrew is always very responsive with call and emails and answers my questions right away."
We responded:
"Thank you Mrs. Kho, You're the best!"
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Cara Petruk

November 8, 2024

5  out of  5
rating by Cara Petruk
"We received excellent service, help with options to be sure we were paying for what we needed. Regular follow ups to be sure we were satisfied and answering questions quickly. Thank you. I recommend a call to Andrew Anderson to see if he can help you too."
We responded:
"Thanks Cara! It was a pleasure working with you! Let us know if there is ever anything we can do!"
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Allyson Everett

November 5, 2024

5  out of  5
rating by Allyson Everett
"Jouse was great with getting my insurance set up for me. He was very polite and informative."
We responded:
"We're delighted to hear that our team provided you with polite and informative details in regards to your insurance options."
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Phil Harris

November 1, 2024

5  out of  5
rating by Phil Harris
"Absolutely incredible service. Great communication. I feel comfortable knowing that Andrew Anderson handles my insurance needs."
We responded:
"Thank you Mr. Harris, We appreciate you! We look forward to having you with us!"
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Margaret Herrin

August 21, 2024

5  out of  5
rating by Margaret Herrin
"State Farm Insurance Agent Josue Guzman was so easy to work with. He followed up, when appropriate. If he said he would call, email or text information--he did it! If he didn't know the answer to a question, he made sure he found the answer. When I got quotes from him for home & auto, I didn't tell him what I was currently paying with another insurance company--only that I thought the rates were too high (after comparing rates with other insurance companies). Switiching to State Farm saved me over $3500 per year. I highly recommend Josue Guzman/Andrew Anderson at the Signal Mountain State Farm Office."
We responded:
"Thank you, Margaret, for your kind words and recommendation. We're thrilled to hear about your positive experience with Josue and the savings you achieved. Your satisfaction is our priority, and we appreciate your trust in our team."
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Alicia Perez

July 30, 2024

5  out of  5
rating by Alicia Perez
"Great and very friendly service! Josue took care of all my needs and was very attentive to all my wishes. Couldn’t recommend them enough for any insurance needs!"
We responded:
"Thank you, Alicia, for your kind words! We're thrilled to hear that Josue provided you with attentive and friendly service. Your recommendation means a lot to us."
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Jacob Spence

July 26, 2024

5  out of  5
rating by Jacob Spence
"I met with Andrew and he amazed me with his knowledge of the insurance industry. He is very knowledgeable with all of the products he offers, but particularly home, auto, and life. I wasn’t aware all the amazing life insurance products he could offer and what they could do. Ask him about his cash value life insurance and how it can end up making you more money than you ever put into it! Definitely recommend him."
We responded:
"Thank you Jacob - I appreciate your kind words. Pleasure working with you! You got one of the best life insurance products we offer!"
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Carey Taylor

July 10, 2024

5  out of  5
rating by Carey Taylor
"I have used Andrew with State Farm for 2 years now. Everyone there is extremely nice and they get you the best quotes. I literally send everyone to them and everyone I have sent has taken out a policy with them and have all been extremely satisfied. Myself, my husband, my dad, my cousins, and a few friends have all signed up through them. Friendly team that will give you the best quotes possible!!!! 10 🌟🌟💫✨⭐️"
We responded:
"Thank you for entrusting us with your insurance needs, Carey! We appreciate your kind words and referrals. Our team is dedicated to providing excellent service and competitive quotes. Thank you for choosing State Farm!"
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Gregg Galante

June 27, 2024

5  out of  5
rating by Gregg Galante
"Josh and all of Andrew Anderson's office were helpful in setting up insurance for our new vehicle. They all have been very friendly and helpful."
We responded:
"Thank you for the kind words, Gregg! We're glad to hear that Josh and our team provided you with excellent service."
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Alex Gray

June 26, 2024

5  out of  5
rating by Alex Gray
"Have been awesome to work with and super responsive on insuring my house and vehicles. Respond super quick and don’t make any question feel like it’s a bad question."
We responded:
"Thank you for the kind words, Alex! We strive to provide excellent service and make sure all your questions are answered promptly in regards to your home and auto insurance. We appreciate your trust in us for your insurance needs."
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Mady Hayslip

June 7, 2024

5  out of  5
rating by Mady Hayslip
"Great experience! Super helpful!"
We responded:
"Thanks Mady, you're great! Enjoy your new place!"
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Paul Markovich

June 3, 2024

5  out of  5
rating by Paul Markovich
"I have to admit, I was worn out. Before I signed up with State Farm I had been with one insurance broker for over 8 years. But overtime they became unresponsive. After waiting 5 weeks and still not getting answers, I canceled my renewal coverage. I then found a new broker, but the same thing happened again. Waiting days between callbacks is not my thing. So I gave up. At this point I made a list of 7 insurance companies to call directly. State Farm was first on the list. When I called and Josue picked up, I could instantly tell he cared. He listened to every one of my needs and in less than 60 minutes I had my new coverage (home and auto) in place, and paid for. One phone call and it was done! I've since emailed over a few questions, and all were answered within an hour. This is what I call "Great Service"."
We responded:
"Mr. Markovich, We appreciate your words and your business. I know Josue really enjoyed working with you! We understand your prior frustration as well. If you ever need anything please reach out! Thanks!"
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Sophia Mascari

May 13, 2024

5  out of  5
rating by Sophia Mascari
"A great experience! I was switching from another insurance company to State Farm and requested several quotes before finally making my decision. Josue Guzman was extremely helpful and provided me with all options quickly. He answered all my questions and was very kind. I am definitely happy I made the switch to State Farm and am lucky to have landed on this branch."
We responded:
"Thank you Sophia, Josue is great and he is so glad he was able to be your insurance agent!"