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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margaret Herrin

Margaret Herrin

August 21, 2024

5  out of  5
rating by Margaret Herrin
"State Farm Insurance Agent Josue Guzman was so easy to work with. He followed up, when appropriate. If he said he would call, email or text information--he did it! If he didn't know the answer to a question, he made sure he found the answer. When I got quotes from him for home & auto, I didn't tell him what I was currently paying with another insurance company--only that I thought the rates were too high (after comparing rates with other insurance companies). Switiching to State Farm saved me over $3500 per year. I highly recommend Josue Guzman/Andrew Anderson at the Signal Mountain State Farm Office."
We responded:
"Thank you, Margaret, for your kind words and recommendation. We're thrilled to hear about your positive experience with Josue and the savings you achieved. Your satisfaction is our priority, and we appreciate your trust in our team."
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Alicia Perez

July 30, 2024

5  out of  5
rating by Alicia Perez
"Great and very friendly service! Josue took care of all my needs and was very attentive to all my wishes. Couldn’t recommend them enough for any insurance needs!"
We responded:
"Thank you, Alicia, for your kind words! We're thrilled to hear that Josue provided you with attentive and friendly service. Your recommendation means a lot to us."
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Jacob Spence

July 26, 2024

5  out of  5
rating by Jacob Spence
"I met with Andrew and he amazed me with his knowledge of the insurance industry. He is very knowledgeable with all of the products he offers, but particularly home, auto, and life. I wasn’t aware all the amazing life insurance products he could offer and what they could do. Ask him about his cash value life insurance and how it can end up making you more money than you ever put into it! Definitely recommend him."
We responded:
"Thank you Jacob - I appreciate your kind words. Pleasure working with you! You got one of the best life insurance products we offer!"
Profile photo of Carey Taylor

Carey Taylor

July 10, 2024

5  out of  5
rating by Carey Taylor
"I have used Andrew with State Farm for 2 years now. Everyone there is extremely nice and they get you the best quotes. I literally send everyone to them and everyone I have sent has taken out a policy with them and have all been extremely satisfied. Myself, my husband, my dad, my cousins, and a few friends have all signed up through them. Friendly team that will give you the best quotes possible!!!! 10 🌟🌟💫✨⭐️"
We responded:
"Thank you for entrusting us with your insurance needs, Carey! We appreciate your kind words and referrals. Our team is dedicated to providing excellent service and competitive quotes. Thank you for choosing State Farm!"
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Gregg Galante

June 27, 2024

5  out of  5
rating by Gregg Galante
"Josh and all of Andrew Anderson's office were helpful in setting up insurance for our new vehicle. They all have been very friendly and helpful."
We responded:
"Thank you for the kind words, Gregg! We're glad to hear that Josh and our team provided you with excellent service."
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Alex Gray

June 26, 2024

5  out of  5
rating by Alex Gray
"Have been awesome to work with and super responsive on insuring my house and vehicles. Respond super quick and don’t make any question feel like it’s a bad question."
We responded:
"Thank you for the kind words, Alex! We strive to provide excellent service and make sure all your questions are answered promptly in regards to your home and auto insurance. We appreciate your trust in us for your insurance needs."
Profile photo of Mady Hayslip

Mady Hayslip

June 7, 2024

5  out of  5
rating by Mady Hayslip
"Great experience! Super helpful!"
We responded:
"Thanks Mady, you're great! Enjoy your new place!"
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Paul Markovich

June 3, 2024

5  out of  5
rating by Paul Markovich
"I have to admit, I was worn out. Before I signed up with State Farm I had been with one insurance broker for over 8 years. But overtime they became unresponsive. After waiting 5 weeks and still not getting answers, I canceled my renewal coverage. I then found a new broker, but the same thing happened again. Waiting days between callbacks is not my thing. So I gave up. At this point I made a list of 7 insurance companies to call directly. State Farm was first on the list. When I called and Josue picked up, I could instantly tell he cared. He listened to every one of my needs and in less than 60 minutes I had my new coverage (home and auto) in place, and paid for. One phone call and it was done! I've since emailed over a few questions, and all were answered within an hour. This is what I call "Great Service"."
We responded:
"Mr. Markovich, We appreciate your words and your business. I know Josue really enjoyed working with you! We understand your prior frustration as well. If you ever need anything please reach out! Thanks!"
Profile photo of Sophia Mascari

Sophia Mascari

May 13, 2024

5  out of  5
rating by Sophia Mascari
"A great experience! I was switching from another insurance company to State Farm and requested several quotes before finally making my decision. Josue Guzman was extremely helpful and provided me with all options quickly. He answered all my questions and was very kind. I am definitely happy I made the switch to State Farm and am lucky to have landed on this branch."
We responded:
"Thank you Sophia, Josue is great and he is so glad he was able to be your insurance agent!"
Profile photo of Lloyd Holloway

Lloyd Holloway

May 13, 2024

5  out of  5
rating by Lloyd Holloway
"Thank you Josue and Andrew for working with me to get the coverage I needed for my Home and Auto. Your patience and professionalism was most appreciated!"
We responded:
"Thank you Mr. Holloway. We enjoyed getting to know you and look forward to working for you!"
Profile photo of Ashley Damon

Ashley Damon

April 25, 2024

5  out of  5
rating by Ashley Damon
"Very friendly and professional. Made insurance shopping a breeze. Very happy"
We responded:
"Thank you so much, we appreciate you!"
Profile photo of Brandon Zequeira

Brandon Zequeira

April 11, 2024

5  out of  5
rating by Brandon Zequeira
"My experience with Josue and the entire team has been incredible! They helped save me close to $3800 per year in insurance and gave me the best price and coverage. Very personable and care for what your needs are and budget. I have never had a better experience anywhere else and doubt I ever will. This team goes above and beyond for everyone, including you. I will be a long term customer and will continue to spread the good word. Shout out to Josue Guzman, you really have made an impact. Thankyou!"
We responded:
"Josue genuinely enjoys getting to know people and helping others. Thank you Mr. Zequeira for your kind words, we appreciate you!"
Profile photo of Michael Deming

Michael Deming

April 10, 2024

5  out of  5
rating by Michael Deming
"Andrew Anderson is the James Brown of the insurance industry. "The hardest working agent in the business!" None better!"
We responded:
"Thank you Michael, you are the best!"
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Beth Eavey

April 6, 2024

5  out of  5
rating by Beth Eavey
"Andrew is an accessible agent who is personable, knowledgeable, and helpful."
We responded:
"Hey Beth, Thank you for your words. You are a great customer!"
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Paulina Martinez

April 5, 2024

5  out of  5
rating by Paulina Martinez
"I bought a vehicle recently and was unsatisfied with my current insurance provider . So I decided it was the ideal time to shop around for a new insurance provider. As a former insurance licensee I was confident that I was competent enough on policies and the different types of coverage the companies offered. HOWEVER, after an excruciating period of shopping around I quickly learned that not all insurers are created equal . More importantly there is the fact that many insurers “forget” to mention details that will affect you when you are in need of coverage. In conclusion you truly do get what you pay for . The “cheapest” option is not always the best. With that being said, after exhausting many options and companies … I decided to call State Farm and it was truly the best decision. The principal difference was the CUSTOMER SERVICE. ( sigh of relief) JOSUE , quickly identified my frustration and matched it with the appropriate response. He then proceeded to LISTEN to my needs and BUDGET. ( calming all anxiety) He then followed with asking further questions about my businesses and past / current coverage . He concluded with advising me with his professional advice. We worked together to find the perfect balance and solution. Today, I am grateful and above all confident that I have the right resources and coverage if I am ever in need to use my insurance policy . What relief in a time of crisis. Oh ! …. Did I mention .. Josue revised my business policy and I quickly sealed the deal."
We responded:
"Josue is the best. I'm glad he did as good a job for you as he does for everyone else. Thank you for your business!"
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Paul Chapman

April 4, 2024

5  out of  5
rating by Paul Chapman
"Andrew is great, in all respects - service, knowledge, communication, etc. I would highly recommend!"
We responded:
"Thank you Mr. Chapman, you're the best!"
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Betsy Bryant

April 4, 2024

5  out of  5
rating by Betsy Bryant
"Andrew and his staff are very knowledgeable! They helped me save on Auto, home, and life insurance. Would highly reccommend!"
We responded:
"Thanks Betsy, It was a pleasure working with you!"
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Karlie Guzman

April 3, 2024

5  out of  5
rating by Karlie Guzman
"Great service. I worked with Josue on getting home insurance and he made the process super easy for me. He was also kind and willing to answer any and all questions."
We responded:
"Josue is the best! We appreciate it!"
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Z T

March 1, 2024

5  out of  5
rating by Z T
"Great customer service! Andrew is a big help he goes the extra mile to provide valuable information so you know how to make the best decision for yourself."
We responded:
"Thank you Zorah, we appreciate your business! We are glad we were able to help with your auto insurance. Thanks!"
Profile photo of Alan Dunaway

Alan Dunaway

December 18, 2023

5  out of  5
rating by Alan Dunaway
"Alex has been awesome helping me with my new policy. A welcome experience in the midst of all the other folks trying to force their insurance on you. 😂"
We responded:
"Thank you sir, we really appreciate your business and your review!"
Profile photo of Leah Dimino

Leah Dimino

December 12, 2023

5  out of  5
rating by Leah Dimino
"We all need a trustworthy insurance agent in our corner. Andrew Anderson State Farm is the the place to be. He is a good trustworthy guy who has some great people working for him. Austin White was the first person I spoke too. He was knowledgeable, professional, and kind. I highly recommend Andrew Anderson State Farm to everyone."
We responded:
"Thank you Leah!"
Profile photo of David Parker

David Parker

December 12, 2023

1  out of  5
rating by David Parker
"I would not recommend this agent or company for insurance. I call about a claim. I'm told it's covered 100% bc it's glass and come to find out its not. I have to pay the total cost of replacement to get it fixed bc it's less than my deductible. This was found out after the agent set me up with the glass company to do the repair and get it scheduled. During that company filing their claim the real truth comes out. And it's my expense to cover. I will definitely be shopping for better insurance and an agent that understands what is really covered."
We responded:
"Hey Mr. Parker, Thanks for the review. There are many problems here, but I have decided to delete my initial response to this out of respect for you. I don't want to put your business on my google page. I have confidence in my team/staff and I know fully what happened here. I did attempt to call you back after you hung up on Alex but I couldn't reach you. I do not believe this is a fair review, but others can decide for themselves and ask me if they want an explanation on it. Call us if there is anything that we can do! I am truly sorry that your windshield was damaged, I know nobody wants to deal with that. "
Profile photo of Luis Enrique Hernández Gómez

Luis Enrique Hernández Gómez

December 1, 2023

5  out of  5
rating by Luis Enrique Hernández Gómez
"Great service!"
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Melinda Penney

November 6, 2023

5  out of  5
rating by Melinda Penney
"They couldn’t have been easier to work with , and they saved me almost 1.000.00 on my homeowners insurance with more coverage . So glad I switched !!!"
We responded:
"Thank you! You have been a pleasure to deal with and we look forward to servicing your insurance needs! Please let us know if you are even in an accident or if there are any questions you have! -Andrew"
Profile photo of Ashley Lewis

Ashley Lewis

November 4, 2023

5  out of  5
rating by Ashley Lewis
"Excellent Customer Services"
We responded:
"Thank you Ashley, we appreciate you! "